Last updated: September 1, 2025
1. Introduction
Nordic Branch ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR). Nordic Branch is a brand owned and operated by Collaboration Art, operating under the legal entity Innovative Search Marketing AB (also known as Innosearch).
By using our website, subscribing to our newsletter, or engaging with our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect and process the following types of data:
- Contact details: Name, email address, company information
- Billing details: Payment information, VAT numbers, invoices
- Communication data: Emails, messages, correspondence
- Marketing and newsletter engagement: Subscription status, interaction metrics
- Technical data: IP address, browser type, device details, cookies
- Website usage data: Pages visited, clicks, preferences
3. Purpose of Processing
We process personal data to:
- Deliver services and fulfill contractual obligations
- Send marketing communications and newsletters
- Communicate with clients and handle support requests
- Manage billing, invoicing, and compliance
- Improve website functionality and user experience
- Maintain security and prevent fraud
4. Legal Basis for Processing
We rely on the following legal bases:
- Consent: For newsletters and marketing communications
- Contractual necessity: To deliver purchased services
- Legal obligation: To comply with accounting and tax regulations
- Legitimate interest: To improve services, ensure security, and manage relationships
5. Data Retention
We retain personal data only as long as necessary:
- Customer and billing data: Up to 7 years (for accounting purposes)
- Marketing data: Until you unsubscribe
- Analytics data: In aggregated, non-identifiable form
6. Data Sharing & Third Parties
We do not sell your data. We may share information with:
- Payment processors
- Email marketing platforms
- Hosting and cloud service providers
- Legal or regulatory authorities when required
All third parties are required to comply with GDPR.
7. Cookies
We use cookies and similar technologies to:
- Analyze site traffic and behavior
- Enhance website performance
- Deliver targeted marketing campaigns
You can block cookies in your browser, but some functionality may be affected.
8. Your Rights
Under GDPR, you have the right to:
- Access your data and request a copy
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise your rights, contact us at jens@innosearch.se.
9. Security
We implement technical and organizational measures to secure your data against unauthorized access, loss, or misuse.
10. Updates
We may update this Privacy Policy periodically. Major changes will be communicated via our website or email.